1.Q:What kind of payment do you accept?

A: TT, L/C and Western Union.

2.Q:What Is FSC? Are your lumber FSC certificated?

A: FSC stands for ‘Forest Stewardship Council’. FSC certification ensures that products come from well managed forests that provide environmental, social and economic benefits. This system allows consumers to identify, purchase and use wood, paper and other forest products produced from well-managed forests and/or recycled materials.
When products are made from FSC-certified wood, it is a guaranty that it comes from a sustainable source.
We carry a variety of species that are FSC certified. You can get the detailed info on website  www.er-wood.com.

3.Q:what type of paint for your moulding ?

A: UV, PE and PU paint.

4.Q:What glue do you use?

A: We use glues of White Latex, EVA and PUR.

5.Q:How long does it take to create a customized profile?

A: This depends on our weekly schedule, the type of wood you would like to use, and the quantity you will be ordering – just contact us to get the most accurate estimate for that particular point in time.

6.Q:How can I get a price quote for a customized profile?

A: Just fax or email a drawing of the customized profile with dimension specifications, the type of wood you would like to use, the quantity you will be needing, and your contact information. We will get back to you quickly with a price quote, once this information has been received.

7.Q:What is the minimum order for customized work?

A: There is a 500 meters minimum for customized profiles.

8.Q:Do you make mouldings of plaster and polyurethane (foam)?

A: No! Mouldings only available in solid wood, MDF, finger joint wood board, LVL, plywood and aluminum.

9.Q:Do you make wainscoting, columns baseboards, casings as well?

A: Absolutely, we manufacture all kinds of mouldings, ex. Wainscoting, baseboard, casing, cornice moulding, window and door frame, wall chair rail, furniture frame, table leg etc.

10.Q:When using an electric miter saw, how do I cut cornice mouldings with it?

A: You must first read, understand, and follow the safety precautions provided to you by the manufacturer of your saw. Any professional carpenter we’ve met recommends that you do not cut cornice mouldings on the flat.

11.Q:Can the average homeowner install trim?

A: You must first read, understand, and follow the safety precautions provided to you by the manufacturer of your saw. Any professional carpenter we’ve met recommends that you do not cut cornice mouldings on the flat.

12.Q:Why do Seams on crown mouldings come apart or separated?

A: There is a common misconception among consumers that wood or MDF mouldings shrink. With our many years of experience, we learned that all MDF mouldings do shrink on a minimal basis. Every 16 feet of moulding shrinks about 1/16″, after all it is made from wood which contains moisture. The shrinkage factor is much greater for mouldings that are stored outside in the winter or in humid conditions. If you do buy your mouldings from a lumber yard that stores MDF outside, we recommend that acclimatize your trim inside for at least 24 hours. Other installation procedures that prevent gaps.

13.Q:Do products have to be primed before painting?

A: Yes, all MDF and wood mouldings, should be primed.

14.Q:What is a primed finish?

A: Priming is the first stage of the painting process, and is a protective coating applied to bare substrate to enable undercoat and topcoats of paint to be applied. Products are required to be primed/painted with an industry standard sealer referred to as primer. This sealer/primer penetrates and seals the Substrate so that the finish coat of paint is applied with ease. This has to be primed and sanded to create a smooth finish which can then be painted. E&R Mouldings guarantees that every piece of moulding is primed and ready for a finish coat of paint.

15.Q:What is FJ board?

A:Finger-Joint (FJ) board consists of small pieces of solid wood block that are recycled and jointed together to create lengths. To visualize a finger joint simply interlock the fingers of your hands at a ninety degree angle; hence the name “finger joint. Finger jointed products are made from joining interlocking smooth, defect free, short lengths of wood together. By using an edge glue process, boards can be made as wide or as long as required. Finger-jointed mouldings which are made to our specifications, are first sealed, to hide seams then primed and polished for a smooth finish. Finger Joint Mouldings, also referred to as FJ Mouldings offer many advantages over solid wood or even MDF. Compared to solid wood, FJ mouldings make better use of harvested trees, are more dimensionally stable and less likely to warp, cup, or spilt. Unlike solid wood, FJ mouldings are not suitable for staining but great for painting. Although MDF has a very hard, impact-resistant flat surface, milled chairails and baseboards are more prone to swelling from moisture and may shear after impact. FJ moulding profiles are sharper than MDF. Many carpenters have a personal preference to nail, cut, glue and install finger-joint mouldings over MDF.

16.Q:What is MDF?

A: MDF is Medium Density Fiberboard, which is composed of sawdust, and a specially formulated resin (glue) mixed together. This product is then compressed in several stages, thus giving a finished product. MDF has become very popular in the trim carpentry, furniture, and kitchen industries.  MDF has a typical density of 600–800 kg/m³ .

17.Q:What is the difference between cornice, crown or cove mouldings?

A: Not a thing, we find that different parts of the country tend to prefer different names and all refer to the same thing.

18.Q:Do you have a brochure you could send me for my clients?

A: Yes. Please contact our customer service to ask for our PDF brochure.

19.Q: What is the material of your mouldings?

A: We have solid wood mouldings and wrapping profile mouldings. For wrapping profile mouldings ,the substrate are MDF, finger joint boards, aluminum, and the wrapping materials are wood veneer, melamine paper, PVC, etc.

20.Q:Are your Materials sustainable?

A: We take our environmental responsibilities seriously and are careful to verify that our sources can meet EUTR’s requirement and Lacy Act’s Requirement. We had Gotten the Environmental Chain of Custody Certification from the Forest Stewardship Council (FSC). For more information regarding FSC, you can visit website www.er-wood.com.